Frequently Asked Questions
At Royal Tent USA, we take pride in producing premium, made-to-order tents designed specifically to your requested size, style, and specifications. Each product is manufactured upon order to ensure the highest level of craftsmanship, durability, and customization.
As a result, all sales are final and we do not accept returns under any circumstances.
We do offer a 2 year Manufacturers Warranty on all products.
Because our tents are custom-manufactured to order, they cannot be resold, reused, or restocked. This includes all frame tents, pole tents, stretch tents, saddle back tents, and custom event tent structures.
Reasons returns are not accepted:
By completing a purchase through www.royaltentusa.com, you acknowledge and accept that:
We encourage all customers to double-check order details, ask questions, and confirm measurements before submitting their purchase.