Frequently Asked Questions
Royal Tent USA is a premier direct tent manufacturer specializing in high-quality, heavy-duty, custom-made tents for all types of events. We proudly supply Stretch Tents, Pole Tents, Peak Tents, Saddle Back Tents, Frame Tents, A-Frame Tents, and Clear Tents across the United States.
Get answers to the questions that matter most.
We manufacture and supply:
All tents are customizable based on size, color, and design needs.
No — Royal Tent USA is not a rental company. We are a direct manufacturer. All of our tents are made-to-order for purchase only.
We manufacture and supply:
Our tent prices are typically 10% or more affordable than our competitors because you’re buying direct from the manufacturer — no middleman. Final pricing depends on:
We require a 30% to 50% down payment to begin production. The remaining balance is due prior to shipping.
We do not profit from shipping. Shipping costs are based on the tent size, weight, and delivery location. Freight costs will be calculated and provided with your quote.
Lead times vary based on the tent style and size ordered. Average production times range from 5-10 days for production.
Shipping times depend on your location.
Expedited options may be available for an additional fee.
Yes, local pickup from our manufacturing facility can be arranged by appointment.
We are located in:
1000 E. South Street
Anaheim, California 92805
All sales are final. Because our tents are made-to-order, we do not offer returns, exchanges, or refunds. Please ensure all specifications are correct before placing your order.
Yes, all of our tents are manufactured using heavy-duty, commercial-grade materials that are:
Yes, we offer a limited manufacturer warranty on material defects and workmanship of 2 years.
Warranty terms vary based on the product type and will be provided during the ordering process.
You can request a quote directly on our website by filling out the "Request a Quote" form or by contacting our sales team at:
📞 1-949-325-8323
📧 sales@royaltentusa.com
Absolutely! Our tent experts are available to guide you through design, sizing, and material recommendations for your specific event needs.